After applying for return / return

Contact us by line:

If you send the message "Pick up", you will receive a pick-up link.

When you become a friend, you can change the date and place of receipt,

You can make delivery status, notification of absence, request for redelivery, etc.

Convenience store: 24h carry-on OK

TA-Q-BIN Center: Bring-in OK

Inquiries on the Internet Click>

Inquiries by phone Reception hours: 8:00 to 21:00 (open all year round)

Mobile phone click ＞

From landline 0120-01-9625

From 050 IP phone 050-3786-3333

Kuroneko Yamato Pickup Information

Collection of Kuroneko Yamato: Reception until 17:00 on the day

Until 13:00 Reception until 10:00 on the day

Reception from 14:00 to 16:00 until 14:00 on the day

Reception from 16:00 to 18:00 until 16:00 on the day

17: 00-18: 30 Reception until 17:00 on the day